Frequently Asked Questions
Everything you need to know about shopping with Ripper Online.
What shipping options do you offer for electronics?
We provide standard and express shipping across the country. All electronic components and devices are packed in anti-static, shock-resistant packaging to ensure they arrive in perfect condition.
Do your products come with a warranty?
Yes, all hardware and electronic goods sold by Ripper Online come with a minimum 12-month manufacturer warranty. Some premium brands may offer extended coverage.
What is your return policy for faulty items?
If you receive a defective product, you can return it within 30 days for a full refund or exchange. Please ensure all original cables, manuals, and packaging are included.
Are the electronics on your site genuine and certified?
Absolutely. We only source products from authorized distributors. All our electronics meet the required safety standards and certifications for consumer use.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to our courier's portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' services like Afterpay and Zip.